To protect our patients, we are temporarily
restricting the visiting of patients.
immediate effect we will not allow any visitors into our
If you have a relative in hospital and would like an
update on their condition, please call 01604 545784 to
speak with our relative contact team.
We've set up a helpline to support those with loved ones
in hospital, whom they can't visit and would like to
know how their recovery, care and/or treatment is going.
Relatives can call us on 01604 545784 Monday-Friday
9am-5pm and on weekends and Bank Holidays 10am-4pm. Our
aim is to reduce the number of calls to our busy wards
and provide a single point of contact for relatives.
Our staff taking the calls are very knowledgeable about
consent and will only release information to the
appropriate person. We will have a list of security
questions and ask for callers to provide us with clear,
specific information requests. We will also confirm this
with the ward if necessary before releasing any
Patient property service
launched a new patient property drop off so a relative
or friend can bring essential items for their loved ones
who are staying in hospital.
This service will run from Monday- Friday
10.00-1.00pm (excluding bank holidays) outside of
Integrated Surgery, area B.
this service please take note of the following process:
When preparing belongings please ensure you
only pack essential items. These include
toiletries, a mobile phone, phone charger or
clothing items. You are welcome to include a
letter to your loved one in the bag.
Please do not pack any valuables. It will
not be possible for staff on the ward to
complete a property checklist and any
belongings brought in will not be the
responsibility of the hospital.
Ensure items are packed in a plastic bag
which is closed/sealed.
Clearly label the bag with the patient name
and the ward they are on.
Unless absolutely necessary, only one
relative or friend should come onto the site
to bring the bag.
On arrival please go to the external door of
Integrated Surgery, you will need to walk
past the Forrest Centre (see map below). If
travelling by car you will need to park on
site using car park 1. Parking is free.
When you get to the Integrated Surgery
external door please make yourself known
through the glass window/door by holding up
the bag to show the staff member sat on
reception. Do not enter the hospital.
Once a member of staff has acknowledged you,
please leave the bag on the ground and walk
The staff member will come out and take the
Items will be taken to your loved one after
12pm. Unfortunately we will not be able to
tell you when they have received the bag.
for your support and cooperation.
Send a letter to your
loved one- starting Tuesday 14th April 2020
relatives are welcome to email a letter and/or photos to
their relative who is in hospital to the email address
Please include on your email your relatives full name
and which ward they are on.
The service will run from Monday to Friday and all
letters received before 3pm will be given to patients on
the same day. Any that are received after 3pm will be
delivered the next day. On Fridays, we ask that letters
are received before 12pm to ensure we can deliver them
in time for the weekend. Any received after this may be
delivered the following Monday.
Further restrictions on
visiting from 25.03.2020
further restricting visiting to our hospital to help to
protect our patients and our staff and stop the spread
of coronavirus (COVID-19).
With immediate effect we will not allow any visitors
into our hospital. By not visiting the hospital you will
help to keep our patients and staff safe and save lives.
The following departments have some exceptions:
Maternity - one birth partner only as
long as they are not displaying any symptoms
of coronavirus (COVID-19).
Disney and Paddington wards - one
parent or guardian only. No other visitors
Gosset ward - one parent only. No
other visitors or siblings.
Accident and emergency - one visitor
only and no children as visitors. Please be
aware that if you do bring more than one
person with you our teams will ask
additional visitors to leave unless there
are exceptional circumstances..
Outpatient and other appointments -
If you come to the hospital for any other
reason please dont bring a visitor with
you. If it is essential that you have a
visitor with you please make sure that you
only bring one person and that you do not
bring any children.
upsetting or difficult circumstance where patients may
be at the end of their lives different visiting
restrictions will apply. These times are to be agreed at
the discretion of the nurse in charge.
If you do need to visit the hospital you must use the
hand gel provided or wash your hands thoroughly for at
least 20 seconds. This should be done when you enter the
hospital site, when you enter a clinical area and
leaving the site.
Please do not visit the site unless you have an
appointment or need emergency care.
Thank you for your cooperation.
The blood taking unit is
operating at restricted hours during this time.
visiting arrangements may apply to:
Corby Community Hospital
Danetre Hospital Daventry
Isebrook Hospital (Hazelwood Ward) Wellingborough
specialist wards may also have different arrangements,
and ward managers can use their discretion in
exceptional circumstances. More restricted visiting
times may be in place temporarily from time to time.
Please contact the relevant ward to confirm current
arrangements, particularly if you are travelling some
distance to visit.
If you are visiting under exceptional circumstances
You must wash your hands when entering or leaving a ward
- with soap and water or the alcohol gel provided.
Facilities for using alcohol gel have been provided near
to all the ward entrances and at the bedsides.
Please use the bedside visitors chairs and do not sit
on hospital beds. Please do not use patients toilets
but use the separate toilets for visitors instead.
Mobile phones, cameras and camcorders must not be used
in ward areas.
Children are not permitted to visit at this time.
Ringing for details
Please use the
list of ward contact numbers to dial direct to a
particular ward. If the number you want is not
available, contact the switchboard on 01604 634700.